Always attentive, realistic, open and honest. I may wish it were different, but that is the way it is when you have 214,000 on a nice Tacoma. I come back because I know it is going to be fixed right. During approved repair, the folks in the shop noticed a wire broken and a seal/grommet leaking. It was repaired, I was grateful because we could not find the leak dripping on the drive way for more than a year.