Thank you so much for your time and attention to my brake issues. You treat me with respect and listen to absolutely everything I have to say (which, yes, is a lot). I appreciate your willingness to try to figure out what's going on. I also appreciate the detailed invoices, the extra information provided about upcoming service appointments, the rates you charge (totally fair in my opinion)and your fantastic communication (texting, phone calls, emails). Everyone is always smiling and so helpful. Sometimes the car mechanic can be as scary as the dentist's office for someone of my gender (wondering, will they listen to me, will they just ignore what I'm trying to say, will they talk down to me???). You guys are a pleasure...thank you so much. As long as I can make it down to you, I won't take my car anywhere else!!! Thank you again.